A 27bnet treats your data privacy with the same seriousness it applies to the financial security of your account. This policy was written in plain language so you understand exactly what data we collect, why we collect it, how we protect it, and what rights you have under the LGPD.
Six pillars of protection that 27bnet applies to keep your information secure.
This Privacy Policy describes how 27bnet (platform accessible at 27bnet.best) collects, uses, stores, and protects the personal data of its users. By creating an account or using any service provided by the 27bnet — Sports Betting, casino, Crash Games, or any other platform feature — you confirm that you have read and understood this policy. If you have any questions, please contact us via support chat before continuing.
The controller of the personal data processed under this policy is 27bnet, operator of the Sports Betting and online casino platform accessible at 27bnet.best. For all purposes of the General Data Protection Law (LGPD — Law No. 13,709/2018), the 27bnet is the entity responsible for decisions regarding the processing of its users' data.
The Data Protection Officer (DPO) of 27bnet can be reached by email at privacidade@27bnet.best. This channel is exclusively for matters related to personal data and privacy — for general platform support, please use the live chat available 24 hours a day.
A 27bnet collects only the data necessary to operate the platform and meet legal obligations. The data collected falls into the following categories:
Identification and registration data:
Financial data:
Usage and behavioral data:
Identity verification data (KYC):
The data collected by 27bnet are used exclusively for the following purposes:
A 27bnet does not use personal data for third-party advertising, does not sell user profiles, and does not share data for external marketing purposes.
The processing of personal data by 27bnet is governed by the following legal bases set out in art. 7 of the LGPD:
| Legal Basis | Art. LGPD | Application at 27bnet |
|---|---|---|
| Contract performance | Art. 7, V | Processing deposits, Pix withdrawals, bet execution, and the VIP Program. |
| Compliance with a legal obligation | Art. 7, II | KYC verification, financial data retention in compliance with Law No. 9,613/1998, and reporting to the ANPD. |
| Legitimate interest | Art. 7, IX | Fraud prevention, multi-account detection, and platform security. |
| Consent | Art. 7, I | Sending promotional communications and use of non-essential cookies. |
Where processing is based on consent, you may withdraw it at any time through your account dashboard or via the support chat, without affecting your access to the platform's core services.
A 27bnet does not sell personal data. Sharing with third parties occurs only in the specific situations described below:
Personal data is retained for as long as necessary for the purposes described in this policy. The general retention periods are:
Once the retention period expires, data is permanently deleted or anonymized. User deletion requests are fulfilled within the legally required timeframe, except where retention is mandatory by law — in which case the user is informed of the reason and the applicable retention period.
A 27bnet implements technical and administrative measures to protect user data against unauthorized access, loss, alteration, or destruction. Key measures include:
No system is 100% breach-proof. If you notice any suspicious activity on your account — such as unrecognized transactions or login attempts — contact 27bnet via 24-hour chat for emergency account blocking.
A 27bnet uses cookies and similar technologies to keep the platform running properly, improve the user experience, and — with your consent — understand browsing patterns. The types of cookies used are:
You can manage your cookie preferences at any time through your account settings panel or your browser settings. Disabling essential cookies may affect how the platform functions.
The LGPD grants you, as the owner of your personal data, the following rights, which may be exercised at any time with 27bnet:
The platform of 27bnet is intended exclusively for users aged 18 and over. Registration and use of any service on 27bnet by users under 18 years of age is strictly prohibited.
A 27bnet does not knowingly collect personal data from minors. If we become aware that a user is under 18, the account will be immediately closed, any real BRL balance returned to the registered Pix key, and all data belonging to the minor deleted from our systems, except where retention is legally required for investigation purposes.
If you believe a minor has created an account on 27bnet, notify support immediately via the 24-hour chat so the account can be suspended and investigated as a priority.
In specific situations, the technical operation of the platform may involve transferring data to servers or service providers outside Brazil — such as live casino game providers whose infrastructure is hosted in other countries, or security analysis services.
Any international data transfer by 27bnet takes place only under the conditions set out in Arts. 33 to 36 of the LGPD, specifically:
A 27bnet prioritizes partners with infrastructure in Brazil wherever technically feasible. The list of countries to which data may be transferred is available upon request to the DPO.
A 27bnet may update this Privacy Policy periodically to reflect changes in Brazilian legislation, platform practices, or in response to regulatory requirements. Changes that reduce user rights or expand the purposes of processing will be communicated at least 30 days in advance via the registered email address and an in-platform notification.
Minor language clarifications that do not affect the substance of our privacy practices may be made without prior notice. The date of the last update is always shown at the top of this page and in the document header.
Continued use of the platform after changes take effect constitutes acceptance of the new terms. If you do not agree with any change, you may request account closure with a refund of your real balance (BRL) before the effective date.
To exercise your rights, ask questions about this policy, or raise any privacy concerns regarding your data at 27bnet, contact us through the channels below:
If your requests are not satisfactorily resolved by 27bnet, you have the right to file a complaint directly with the National Data Protection Authority (ANPD), the federal body responsible for overseeing personal data protection in Brazil under the LGPD.
You can exercise any of these rights right now — just reach out via the support chat.
Request a copy of all personal data that 27bnet holds about you, including betting history, registration details, and financial records. Response time: up to 15 days.
Found incorrect information in your 27bnet account? Contact support to request a correction. Identity-related data may require supporting documentation for validation.
When an account is closed, unnecessary data is deleted. Financial data subject to mandatory legal retention is kept for the required period and permanently deleted once that period ends, with no further use.
Receive your data in a structured format (JSON or CSV) for transfer to another platform. Available upon request to the DPO at privacidade@27bnet.best.
Cancel your consent to receive promotional communications from 27bnet at any time through your account dashboard or via the unsubscribe link in any email you receive. Cancellation takes effect immediately.
If 27bnet makes any automated decision that affects your account — such as betting limits or a block due to suspected fraud — you can request a human review through 24-hour support.
The most common questions about how your data is handled.
To exercise your rights under the LGPD — access, correction, deletion, portability, or withdrawal of consent — please contact the DPO of 27bnet via email at privacidade@27bnet.best or through the 24-hour support chat. The response time is up to 15 calendar days. For urgent security matters, always use the live chat available on the platform.
Read the full Terms and Conditions →